Privacy Policy

Information we collect

When you place an order or request a service, we collect:

• Your name and mobile number
• Delivery address and pincode
• Email address (if you provide one)
• Order details and any notes you add

Payment information (card / UPI details) is handled entirely by our payment partner, Razorpay. We never see or store your full payment details.

How we use your information

• To process and deliver your orders
• To contact you about your order or service request (usually via WhatsApp or phone)
• To respond to your enquiries
• To keep records required for our business and tax obligations

Sharing your information

We do not sell your information. We share it only where necessary to fulfil your order — for example with our payment partner (Razorpay) and delivery personnel. We may disclose information if required by law.

Data retention

We keep order records for as long as needed to provide our services and meet legal and accounting requirements.

Your choices

You can ask us to update or delete your personal information by contacting us at the details below, subject to records we are required to keep.

Contact

For any privacy questions, contact us at chowdhuryelectricals@gmail.com or +91 90833 34660.